Eats Lingerie ship worldwide.
All orders received during normal business hours; Monday to Friday, are processed for shipment within 24 hours. Orders are shipped Monday to Friday.
Metro deliveries will arrive within 1-3 business days from the date of shipment, regional and international deliveries may take an additional 2-4 days.
When your order has been placed, a confirmation email will be sent to your nominated email address. If you do not receive a confirmation email, contact us.
During sale periods we will endeavor to commit to our normal delivery times, however some deliveries may take 1-2 days longer.
In case of any delay to processing times, you will be notified by email.
Once your order has been shipped, a unique tracking number will be sent to your nominated email address. You can track your order by clicking on the link provided in the email.
All deliveries must be signed for. Ensure someone will be available to sign for the delivery between 9am and 6pm, or provide a business address.
Orders of multiple items may be shipped in more than one delivery. This will be indicated by receiving multiple shipping confirmation emails.
Currency, duties & taxes.
All product prices indicated, and payments made on the US Online Store site are in USD currency.
For orders to countries outside of the US, deliveries to some countries are shipped on a Delivery Duty Paid (DDP) basis, which means you will not have to pay additional fees when your order arrives in your country. Duties and taxes are calculated based on the items ordered, your shipment destination, and the value of your purchase. These are added to your order total in the checkout.
This charge is determined by your local customs authority and includes; The Sales Tax applied by your country for purchases from the US; and duties charged for processing by your country.
If a Delivery Duty Unpaid (DDU) destination is selected at checkout duties and taxes will be payable upon your order arriving in your country. This will be noted in the checkout process. For these countries, we are unable to estimate the amount of duties and taxes your order will incur, as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. For more information contact your local customs office.
Currently, Sales Tax will only be applied to orders shipped to New York, California, Nevada, New Jersey, Connecticut, Massachusetts, Illinois, and Florida and will be added to the order total at checkout.
Occasionally stock levels are not up-to-date on our online store, this means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare.
If this occurs to an item in your order, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.
Changes to your order.
If you require any changes to your order; including incorrect address details and/or item sizing, contact us immediately.
If your order has already been processed, Eats Lingerie accepts no responsibility for incorrect details entered.
Shipments that are rejected by the receiver will result in the customer incurring redirection fees. Eats Lingerie reserves the right to cancel any order after purchase.
Order details & payments.
Order details are available in order confirmation emails, and in My Account for customers who were logged in when placing their order. Alternatively contact us for all Online Store and order enquiries.
The following payment methods are accepted on the Online Store: credit card (Visa, Mastercard, American Express), PayPal and Eats Lingerie gift cards.
Transaction processing is based in the US, your bank may apply international transaction fees.
We conduct ID checks on orders at random for your own security. If your order is selected our Customer Service team will be in touch to request further information from you, which may be an electronic copy of a government issued ID.