Eats Lingerie ships worldwide. We offer free standard shipping on all orders over $100 USD.
All orders received during normal business hours; Monday to Friday, are processed for shipment within 24 hours. Orders are shipped Monday to Friday.
When your order has been placed, a confirmation email will be sent to your nominated email address. If you do not receive a confirmation email, contact us.
Once your order has been shipped, a unique tracking number will be sent to your nominated email address. You can track your order by clicking on the link provided in the email.
Orders of multiple items may be shipped in more than one delivery. This will be indicated by receiving multiple shipping confirmation emails.
Currency, duties & taxes.
All product prices indicated and payments made on our website are in USD currency.
If you place an order outside of the US you may need to pay additional fees when your order arrives in your country. Duties and taxes are calculated based on the items ordered, your shipment destination, and the value of your purchase.
This charge is determined by your local customs authority and will be payable upon your order arriving in your country.
We are unable to estimate the amount of duties and taxes your order will incur, as these charges are imposed directly by your local customs.
Payment of these are necessary to release your order from customs. For more information contact your local customs office.
Currently, Sales Tax will only be applied to orders shipped to New York, California, Nevada, New Jersey, Connecticut, Massachusetts, Illinois, and Florida and will be added to the order total at checkout.
Occasionally stock levels are not up-to-date on our online store, this means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare.
If this occurs to an item in your order, you will be notified by email that you have received a full refund.
Changes to your order.
If you require any changes to your order; including incorrect address details and/or item sizing, contact us immediately.
If your order has already been processed, Eats Lingerie accepts no responsibility for incorrect details entered.
Shipments that are rejected by the receiver will result in the customer incurring redirection fees. Eats Lingerie reserves the right to cancel any order after purchase.
Order details & payments.
Order details are available in order confirmation emails, and in My Account for customers who were logged in when placing their order. Alternatively contact us for all Online Store and order enquiries.
The following payment methods are accepted on the Online Store: credit card - Visa, Mastercard, American Express.
Transaction processing is based in the US, your bank may apply international transaction fees.
We conduct ID checks on orders at random for your own security. If your order is selected our Customer Service team will be in touch to request further information from you, which may be an electronic copy of a government issued ID.